PRIVACY NOTICE

At DAYASA Health and Wellness, we are committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Notice explains how we collect, use, and protect your information in accordance with HIPAA and other applicable privacy laws.

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

1. Information We Collect

• Personal identification information (name, address, phone number, email)
• Medical history and health information
• Insurance and billing information
• Treatment records and clinical notes
• Communication preferences and appointment history
• Website usage data and cookies (when applicable)

2. How We Use Your Information

• Provide medical care and treatment services
• Process appointments and billing
• Communicate about your care and treatment options
• Comply with legal and regulatory requirements
• Improve our services and patient experience
• Send appointment reminders and health information (with consent)

3. Information Protection

• HIPAA-compliant security measures and protocols
• Encrypted data transmission and storage
• Limited access to authorized personnel only
• Regular security audits and updates
• Secure disposal of physical and electronic records
• Staff training on privacy and security procedures

4. Your Rights

• Access and review your medical records
• Request corrections to your information
• Request restrictions on use or disclosure
• Choose how we communicate with you
• File a complaint about privacy practices
• Receive a copy of this Privacy Notice

5. Information Sharing

We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for billing and coverage
• Legal authorities when required by law
• Business associates under signed agreements
• Family members or friends (with your authorization)
• Public health authorities for required reporting

6. Contact Information

If you have questions about this Privacy Notice or wish to exercise your privacy rights, please contact our Privacy Officer:

7. Changes to This Notice

We reserve the right to change this Privacy Notice at any time. Any changes will be effective immediately upon posting the revised notice on our website. We will provide you with a copy of the current Privacy Notice at your first appointment and upon request.